ethics/professional boundaries

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Ethicolegal

ethics

professional boundaries

A 4-year-old boy presents to a walk-in clinic in Calgary with his mother, who states he has had a low-grade fever and mild cough for 3 days. She is adamant that he needs a broad-spectrum antibiotic prescription, citing “it always works for him.” On examination, the boy is playful, afebrile, with clear lungs and no signs of respiratory distress. The physician explains that his symptoms are consistent with a viral upper respiratory infection and antibiotics are not indicated. The mother becomes increasingly agitated, threatening to report the physician to the College of Physicians and Surgeons of Alberta (CPSA) and seeking care elsewhere if her demands are not met. The physician maintains her professional stance. Which of the following is the most appropriate next step for the physician?

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